• Sophos Bitlocker Suspended
• Sophos Bitlocker Password
• Sophos Bitlocker Key
• Sophos Bitlocker Recovery
• Sophos Bitlocker Download

• This article will show you how to decrypt the drive after the drive has been encrypted using Sophos Central on Windows 10 and Windows 7.

Sophos Bitlocker Suspended

Sophos SafeGuard Enterprise BitLocker Client - license - 1 client. Name (required) Email Address (required) Phone Number (required) Organization (required).

• To decrypt the drive that we have encrypted with Sophos Central on Windows 7 and Windows 10 we need to install Sophos Endpoint Protection and use Sophos Central to create the Policy to encrypt the previous drive.
• To perform disk encryption using Sophos Central for both Windows 10 and Windows 7 you can see the instructions at the link below.
• After the drive encryption is finished, we will proceed to decrypt the drive as instructed below.

Configuring

Sophos SafeGuard Enterprise: Data recovery by slaving Bitlocker encrypted drives KB-000034971 Jan 22, 2020 2 people found this article helpful. Restart your computer and press the Esc key in the BitLocker logon screen. In the BitLocker recovery screen, find the Recovery key ID. The Recovery key ID is displayed for a short time. To display it again, you must restart the computer. Sophos SafeGuard Enterprise: Fingerprint logon at the OS on BitLocker encrypted client KB-000034954 02 4, 2020 2 people found this article helpful. Reboot the SafeGuard Enterprise BitLocker Client and login using the SafeGuard Credential Provider and correct account credentials. After logging on with the correct account credentials, the counter for incorrect login attempts will be reset again.

• After the drive on the machine is encrypted, we cannot arbitrarily decrypt the drive.
• If we try to decode, the system will automatically re-encrypt the drive.
• To decrypt the drive we need to contact the administrator to administer the encryption policy off on the computer or remove the computer from that encryption Policy.
• To do that we have to log into Sophos Central with an account with Admin rights.
• Click Devices and select the encrypted host name that we need to decrypt.
• Clicking on the Policies tab, we will see that the Policies have been applied to the machine.
• Click on the Policy we created to encrypt the machine, and the Policy edit panel will appear, select the POLICY ENFORCE tab and turn off the policy then click Save.
• Next we will perform disk decoding.

For Windows 10

• Open ThisPC > right click on the encrypted drive select Manage BitLocker > Select Turn Of BitLocker and Decrypt process will start.

For Windows 7

• Click the Windows icon and enter the ‘bitlocker’ search box and select BitLocker Drive Encryption.

Sophos Bitlocker Password

• Next select Turn Of BitLocker to Decrypt drive.

Sophos Bitlocker Key

If users cannot log on to their computer (forgot BitLocker PIN, macOS password, etc.), they can use the Sophos Self Service Portal to retrieve a recovery key.

With the recovery key, they can regain access to their computer.

To enable users to recover their computers in the Self Service Portal, go to Sophos Central > People > Users, select one or more users and click the Email Setup Link button. In the following dialog, select Sophos Central Self Service Welcome/Setup Email to email users an activation link. When users follow the instructions in the email, they can use the Sophos Self Service Portal to recover their computer.

These instructions tell you what the users will see and what they need to do. They must:

Sophos Bitlocker Recovery

1. Log on to the Sophos Self Service Portal using another computer.
2. Go to the Device Encryption page.
   A list of all computers where the user was the last one to be logged on is displayed. If someone else has logged on to a computer in the meantime, the user cannot regain access to this computer via the Self Service Portal.
3. Select a computer from the list and click the Retrieve button in the RECOVERY KEY column.
4. Start their own computer and go to the recovery page.
   • Windows: Press the Esc key to switch to the BitLocker recovery screen.
   • Mac: Click the question mark icon in the Password field to switch to the FileVault recovery page.
5. Enter the recovery key.

Sophos Bitlocker Download

Users can access their computer again.